Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time across Pakistan.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
We currently ship all over Pakistan.
Estimated delivery times:
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Major Cities: 2–4 business days
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Other Cities & Remote Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
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Shipping charges are displayed during checkout.
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We may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation message with your tracking details (where available).
Cash on Delivery (COD)
Cash on Delivery is available for eligible locations within Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.
Incorrect Address
Please make sure your shipping address and contact number are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect information.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, unexpected delays may occur due to courier issues, weather conditions, or other circumstances beyond our control.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. We will review the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page or email us at support@yourstore.com.